An application for approval of the Healthe Care Burnie Pty Ltd Nurses’ Enterprise Agreement 2016 (s.185 – Application for approval of a single-enterprise agreement) will be reviewed by Commissioner Roe in the Fair Work Commission 11 Exhibition Street Melbourne at 4pm.
December 15, 2016
Training programs for Centrelink, Medicare and child support staff have become a priority after the Department of Human Services identified a need for more “robust” options to help its employees deal with aggressive customers. Tender documents show the Department is searching for a new provider of “customer aggression training services” to help thousands of customer service staff de-escalate potential incidents. Employees require “more robust, specific and experiential” options to avoid aggressive situations and give them skills to managing challenging and “risky customer aggression”, the documents said. As part of the training plan, the Department hopes all customer service staff, team leaders and managers will be given strategies to deal with online abuse, physical violence threats and racial abuse. The Department said customer aggression can be triggered by dissatisfaction with services, personal circumstances and decisions made by DHS. While staff have received similar training in the past, dealing with aggressive customers has been listed as a priority in the latest framework review released last year.
December 15, 2016
The Society of Saint Hilarion Inc Aged Care has had its application for The Society of Saint Hilarion Inc Aged Care Sector Employees Enterprise Agreement 2016 approved by Commissioner Johns in Sydney on 13 December 2016.
December 15, 2016
The Health Services Union and Barwon Health are s.739 (Application to deal with a dispute) combatants.
December 15, 2016
The strain of salmonella thought to have killed two nursing home residents and caused dozens of others to fall ill has been found in a Wollongong bakery, tests have confirmed. To date, 31 cases of confirmed salmonella have been reported from 10 aged care facilities in the Illawarra, south eastern Sydney and ACT. Two patients have died as a result of the outbreak. The nursing homes involved are either run by Illawarra Retirement Trust or supplied catering by IRT. Last month testing conducted by the New South Wales Food Authority at Bettamaid wholesale bakery in Unanderra came back positive for salmonella.
December 15, 2016
Thi Dang continues to get under the skin of Dermatology Concepts and the Fair Work Commission with her persistent pursuit of an unfair dismissal claim. But Deputy President Clancy in Melbourne on 12 December 2016 told her in a written judgment that the “jig was up”.
December 15, 2016
Baxter Healthcare Pty Ltd is facing a s.394 (Application for unfair dismissal remedy) before Senior Deputy President Hamberger in the Fair Work Commission Terrace Tower 80 William Street East Sydney at 10am (Carvana).
December 15, 2016
The Health Services Union is under fire for planning to buy a new head office in Carlton for $1.3 million. Senior HSU sources have described the decision as “an indulgent waste of members’ money”, saying the union’s financials were already stretched. It comes as the union prepares to hand down findings of an investigation into national secretary Chris Brown’s credit card expenses, after it was revealed he spent $73,000 in less than three years. Mr Brown recommended the HSU buy the 200 sq m suiteand the union’s national executive needed to approve it on Friday. A senior union source said the national branch did not need the office as it offered no services to members. “Things are on a knife’s edge as it is,” the source said. “Why take out a massive loan and pay thousands of dollars of interest on that loan? It’s not like the national office does anything anyway. Its meets once a month and that’s basically it. The national office services no members and has no income stream outside of capitation fees. It’s ironic that union capitation fees could see the decapitation of our union.”
