Dementia patients at Garrawarra Centre are not safe, are frequently subjected to assaults by other patients and have excessive force used against them. These are just a few of the damning findings outlined in a federal government agency report on the state-run aged care facility at Waterfall which is already under sanctions. The Australian Aged Care Quality Agency (AACQA) report, released on its website on Monday, revealed that Garrawarra met just 37 of the 44 expected outcomes of the national accreditation standards. While the centre is one of the few purpose-built, dementia-specific facilities in the state – one of those failures was in the important area of ‘behavioural management’.

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