A Warrigal Care staff member has been stood down amid allegations she used “excessive force” against a dementia patient at the aged care provider’s Warilla nursing home. Two staff members reported the allegation to managers on December 24, prompting Warrigal to immediately suspend the woman and report the matter to police. Warrigal acting executive officer Craig Smith said on Friday that the incident, alleged to have occurred sometime in December, involved the staff member “using more force than necessary with the resident”. He said the exact details of what took place were still being determined.