Nationally lauded and award-winning community leader Gail Ker OAM, CEO of Access Community Services Limited, is to retire effective December 31, 2021. Over the past 20 years, Ms Ker’s vast industry experience and expertise in the Australian multicultural, humanitarian and community sectors has seen her change countless lives for the better. Under her leadership, Access has grown from a one room youth employment service in Logan, Brisbane, into one of Australia’s leading organisations for refugees and migrants, providing settlement, employment, training, youth support, housing and social enterprise services. Ms Ker is a recognised thought leader in needs-based community planning, innovative business models, social cohesion, strategic partnerships, employment pathways, funding opportunities and strategic direction. She has led nearly 300 staff in pursuit of the vision to create social, cultural and economic experiences and opportunities that transform the lives of individuals and communities. Access Community Services is a community-based, not-for-profit organisation committed to community development and capacity building, delivering services across Queensland.