Patients and staff requiring the use of radiology services at SA’s major hospitals were “incredibly frustrated and demoralised” when a medical software system failed this week, the doctors union says. From 9.30am until 3pm on Tuesday, the Enterprise System for Medical Imaging (ESMI) went down. The system is the electronic management system for imaging services such as X-rays, CT scans and MRIs. SA Salaried Medical Officers Association industrial officer Bernadette Mulholland said the failure meant staff were forced to use a manual system which “slows down” the whole process of finding appointments and delivering reports to radiologists.
