A Victorian family is calling for an inquiry into the aged care industry after their 89-year-old grandmother suffered second degree burns from a bowl of scalding water. Laurel James sat on her bed at the John Curtin nursing home in Ballarat when the bed bath filled with boiling water spilled over her, burning some of her skin off. Ms James’ daughter Glenda Hipwell has called for a higher level of training for staff at aged care homes, along with sanctions for facilities that don’t comply with regulations.
